Return & Refunds Policy

Return Policy

If you’d wish to return an item to guccisneaker.com, please follow the instructions below within 30 days of delivery. Safely pack the things within the primary packaging that came with the merchandise All Products must be returned in fitness . If the Products received is broken , please contact Customer Service.

Contact us for Returning Instructions:

Customer contact 24/7
Mail : [email protected]
Address : Rue des Chasseurs, Montpellier, Hérault 34070, France

 

Shipments must be pre-dispatched employing a traceable method like USPS or insured mail .

Please note:

Customers got to charge a fee to return the products to us. Shipping and handling charges and other fees aren’t reimbursed. We cannot accept cash payments on delivery. you would like to provide a legitimate tracking number when filling out the return form for your return to be processed successfully.
Regular products are often returned for a refund, replacement, or a credit hold, while special or custom products can only be returned for change.

Since your order is custom printed just for you, we aren’t responsible for refunds or exchanges due to incorrect fit issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page. Just click on the “Product Details” link to find your best fit!

Once the Execution Center has received and confirmed your return (usually within 72 hours of receipt), you’ll receive an email confirming that your return is complete. If there’s a refund, it are becoming to be issued within 7 days. Please note that, counting on the financial organization , it’ll take another 3-5 working days for the credit to be credited to your account.

Have any questions?

guccisneaker.com Team is happy to help!

Email us at: [email protected]

Refund Policy

Returns

We understand that there are times you’d possibly not like your Products product, which we offer a 30 day window to return your product for a refund if in unused and excellent condition. If you’d wish to return your item, there’s a $20 restocking fee, but you’ll be liable for paying the shipping back to us, so on urge refunded you’d wish to contact us at Mail: [email protected] before returning the item for return instructions

Exchange

so on exchange a product please contact us at

Mail: [email protected] which we’ll process the exchange a20$ restocking fee may apply

Defected

If you discover your order is flawed you’d wish to contact us at Mail: [email protected] with photos of the Products product (no got to return the item) we’ll immediately send a replacement Products

Not as described or wrong Product

If you discover your order is flawed you’d wish to contact us at Mail: [email protected] with photos of the merchandise we’ll provide a return shipping label once it’s tracking we’ll ship a replacement Products immediately

Change of mind:

Change of Mind isn’t acceptable. No Any return Or Refund will Process
Please Note! color or texture could even vary from photo as each product is naturel and handmade.

Cancel order

we usually ship immediately the orders.

Therefore if you’d wish to cancel your order please contact us immediately will send a involve participation by the processing department but we’ll not guarantee however you’ll always return the order once you received.

After your order has been placed, you have 24 hours to contact our customer service team and request order modifications or a cancellation. After 24 hours, your order has already been placed in production and can no longer be modified.

For refund related to order cancellation, please check Cancellation & Modification.

Order not received
If your item has not arrived within 30 days for apparel products and 60 days for pillow covers, shoes or saddle bags….. after having ordered, contact one of our heroes through our Contact Us page for a free replacement order or a full refund of your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/or missed parcel deliveries.)

* All refunds are becoming to be issued after receiving the returned product and inspected it’s going to take up to 7 days to reflect in to your checking account we actually try hard to form our customers satisfied.

Customer contact 24/7
Mail : [email protected]
Address : Rue des Chasseurs, Montpellier, Hérault 34070, France